2.4 Sales and marketing


2.4.1ServicesofthePoštaSlovenijeGroup

Parceland
logisticsservices are keyareasforthegrowth


dynamicapproachtoenteringtheareaofautomation
Moja dostava – moja izbira 









secondPS24/7automatedpostaloutlet






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• 
• 
• 
ParcelandlogisticssolutionsinSloveniaandtheregion
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
Developmentofpluginsforonlineretailplatforms







Financialandinsuranceservices,andservicesforcontractualpartners














The PoštaSlovenijeGroup


2.4.2Portfolioofbrands





’ReliablywithYou’

2.4.3PostagestampsandphilatelicproductsatPoštaSlovenije

th







43commemorativestamps,17regularstampsand twopicturepostcards


YearofCankar
celebrated the 100
th
anniversaryoftheSlovenianballet
100
th
anniversaryoftheissueoftherstSlovenianstamps

WorldBeeDay


CarefortheEnvironment.
2.4.4Marketcommunicationactivities






newcorporatespot


pamphletentitledRulesforPreparingParcelandPallet
Shipments

systemforthead
‘branding’ofpostalcounters
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parcelservices
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




Moja dostava – moja izbira 

socialnetworks



strategyforconductingsurveysandmonitoringcustomer
satisfaction





2.4.5QualitymanagementatPoštaSlovenije
deliveryofitemsofcorrespondence




• 
• 


• 
• 
• 


• 
96.3%
•

99.8%
and
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
100% 
deliveryofparcelsinthescopeofuniversalpostalservices
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
• 
• 
fullymeetsorexceeds 

• 
• 
QualityofinternationalpostaldeliveryservicesatPoštaSlovenije








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

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• 
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• 
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











2.4.6ComplaintsandredressproceedingsatPoštaSlovenije

centralisedlistofcomplaintsandclaimsfordamagesrelatingtouniversalpostalservicesin line with the


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
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
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